Refund

Refund Policy

For Cirkul customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to cirkultzi.shop.

Cirkul: order problems
For Cirkul customers at cirkultzi.shop, this section explains order problems. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Cirkul: condition of returns
This condition of returns section covers orders and visits through cirkultzi.shop for Cirkul. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Our approach at Cirkul to starting a request
This starting a request section covers orders and visits through cirkultzi.shop for Cirkul. When requesting a return or exchange, contact us at Support@Cirkultzi.shop before sending the item. Once the request is approved, Cirkul will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

support at Cirkul
For purchases made through cirkultzi.shop, Cirkul applies the following guidance on support. For return or exchange assistance, contact Support@Cirkultzi.shop or 2154162837.

What Cirkul customers should know about refund timing
Customers using cirkultzi.shop can rely on the following Cirkul guidance about refund timing. After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Our approach at Cirkul to eligibility
For purchases made through cirkultzi.shop, Cirkul applies the following guidance on eligibility. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Our approach at Cirkul to exceptions
Customers using cirkultzi.shop can rely on the following Cirkul guidance about exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Merchant Information
Business name: Cirkul
Brand name: Cirkul
Email: Support@Cirkultzi.shop
Phone: 2154162837
Physical address: 273 W 6th St, Reno, Nevada, 89503, United States